hobbi.me ("we", "us", "our") operates the hobbi.me website and mobile application. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data.
1. Data We Collect
- Account information: name, email address, and profile photo when you register.
- Location data: city or area you provide when searching for or listing classes.
- Payment information: processed securely by Stripe. We never store your full card number, CVC, or bank details on our servers.
- Booking and usage data: classes you book, review, or list, as well as messages exchanged on the platform.
- Analytics data: anonymized usage information collected via Google Analytics and Microsoft Clarity to help us improve the product.
- Device and push notification tokens: if you use our mobile app and opt in to push notifications (via Expo Push Notifications).
2. How We Use Your Data
- Booking management: to create, confirm, and manage class bookings between providers and seekers.
- Communication: to send booking confirmations, reminders, and in-app messages.
- Payments: to process payments and payouts via Stripe.
- Analytics and improvement: to understand how the platform is used and improve user experience.
- Safety and fraud prevention: to detect and prevent misuse of the platform.
3. Third-Party Services
We share data with trusted third parties only as necessary to operate the platform:
- Stripe — payment processing. Stripe's privacy policy: stripe.com/privacy
- Expo (Push Notifications) — delivery of push notifications to mobile app users. expo.dev/privacy
- Google Analytics — anonymized website usage analytics.
- Microsoft Clarity — session recordings and heatmaps to improve UX.
4. Data Retention and Deletion
We retain your personal data for as long as your account is active or as needed to provide our services. Booking and payment records may be retained for up to 7 years to comply with tax and legal obligations. You can request deletion of your account and personal data at any time by contacting us.
5. Your Rights (GDPR)
If you are located in the European Economic Area, you have the following rights under the General Data Protection Regulation:
- Right to access: request a copy of all personal data we hold about you.
- Right to rectification: request correction of inaccurate or incomplete data.
- Right to erasure: request deletion of your personal data.
- Right to data portability: request an export of your data in a machine-readable format.
- Right to object: object to the processing of your data for certain purposes.
To exercise any of these rights, contact us at support@hobbi.me. We will respond within 30 days.
6. Cookies
We use essential cookies (session authentication) and analytics cookies (Google Analytics, Microsoft Clarity). You can disable non-essential cookies through your browser settings.
7. Children's Privacy
hobbi.me is not directed to children under 16. We do not knowingly collect personal data from anyone under 16. If you believe we have collected data from a child, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date above.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@hobbi.me.